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2:
When I try to search PubMed or the Web of Science in EndNote using
a connection file I get "No Matching References Found" when I know
it should return some results or I get a time-out error message after
two minutes. My computer uses a proxy server. How can I fix this?
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| Answer:
Windows
EndNote 5*, 6, 7, 8 and later use the proxy settings
in the Windows Internet Options for HTTP-based connections such
as the Web of Science, so make sure these are set correctly to recognize
your proxy server:
- Open
the “Internet Options” applet on the Windows Control Panel (or
select Tools / Internet Options in Internet Explorer).
- Select
the Connections tab and click the LAN Settings button.
- Make
sure that the “Use a proxy server…” box is checked and that the
address and port number of the proxy server are entered correctly.
- If
the problems persist, click on the “Advanced…” button in the LAN
Settings dialog. Under “Do not use proxy server for addresses
beginning with:” type the URL of the site you are trying to search
(either PubMed or Web of Science). Click OK and try the search
again.
Macintosh
OSX
Try adding the PubMed/Web of Science URL to the proxy exceptions
list in your System Preferences.
- Open
System Preferences and select Network / Proxies tab.
- Type
the URL of the remote database under “Bypass proxy settings for
these Hosts & Domains”. Also make certain that "Use Passive FTP
Mode (PASV)" is not checked.
*
If you are using EndNote 3, 4, or 5, please note that these versions
of EndNote are no longer able to connect to and search PubMed directly.
Please click here for details on
this issue. |
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