Standard user settings in Vista and 7 do not make it possible to make any changes within the Program Files folders of your computer. EndNote libraries saved within the Program Files/EndNote folder will be saved in a hidden location on your computer. We recommend saving all libraries in your Documents folder.

EndNote for Palm is not compatible with Palm desktop 6.2, which is the version most Palm devices use with Vista.

1. The location of the Word Startup folder is different on a Vista/7 PC than previous versions of Windows, so the Cite While You Write (CWYW) tools may need to be manually installed. Click here for instructions.

2. On a Vista or 7 PC, in Word, if you click on the EndNote X or earlier CWYW Preferences button in the EndNote X toolbar, a "The parameter is incorrect" error appears, making it impossible to change CWYW Preferences.

Please note that this error is expected only for the CWYW Preferences button. If you get this error with the other CWYW commands, first try using the tools in a blank, new document. If you have the same error, follow this FAQ to delete your EndNote preferences, which should resolve the problem. If the problem is specific to one or more documents, please follow this FAQ to clean up the field codes in your problematic documents.

3. Direct Export will not work if you choose to send the records to a currently opened library with EndNote X or earlier. The exception to this is that if you had opened a given library by using Direct Export and selecting that library, you can continue to send references to that library with subsequent Direct Exports in the current library session.

4. After installing EndNote, be sure to reboot your computer to avoid errors when running EndNote for the first time.

5. Be sure to update to the latest patch available for your version of EndNote, which can be found here.